Job postings
date posted: January 6, 2012 Job Responsibilities * Ability to query data from the enterprise data warehouse and analyze and interpret the output * Highly proficient in statistical analyses including hypothesis testing, regression, and simulation using Microsoft Excel, SAS, Minitab, SPSS, or related analytic tools * Demonstrated understanding of Industrial Engineering and operation research techniques to identify variation in data and to optimize results * Assemble PowerPoint slides with relevant data that outlines methodology, analysis, caveats, and limitations Qualifications Job Requirements * Undergraduate degree in related field required. Masters degree preferred * Minimum of 2 years experience in business intelligence and data analytics * 2+ years of experience in statistical analysis |
date posted: March 27, 2012 The Access to Care (ATC) Program was created in order to recognize that Ontario’s Wait Time Strategy requires a standardized, mandated information system for data capture and performance reporting. The ATC Program provides a single strategic focus for all projects that are part of its mandate: the collection and use of information to measure manage and improve access, quality and efficiency of care and to track patients as they move across the continuum of care to support the Wait Time Strategy and ER/ALC Strategy. Early and consistent clinical engagement is a core principle of Access to Care (ATC). The ATC program utilizes clinician experts and other key stakeholders to ensure consistent, timely, strategic clinician engagement and also ensures that clinician leadership/advice is embedded within each work stream of the ATC Program. RESPONSIBILITIES/RESPONSABILITÉS: The key responsibilities of this position are/Les principales responsabilités de ce poste sont: Work collaboratively to provide clinical support and relevance to operations, deployment and product management/development functions; Responsible for the development of information requirements to support business processes and related requirements; Assists in the development of stakeholder engagement and operations plans, creation of reporting templates, and tools; Provide on-site engagement and support to stakeholders as required; Responsible to support the work of the clinical advisory panels and other stakeholder groups; Performs cross-functional and/or other duties consistent with the job classification, as assigned or requested; Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contravention’s of the Act, in a timely manner. QUALIFICATIONS/QUALIFICATIONS: A Bachelor’s degree in Health Care related field, Health Sciences, Health Administration, Health Informatics or an equivalent combination of educational training and experience; Master’s degree in Health Care related field, Health Sciences, Health Administration, Health Informatics or an equivalent combination of educational training and experience is preferred; Clinical experience in a hospital setting preferred; Experience with clinical systems (ADT) and associated applications and integration with other applications an asset; Strong knowledge and understanding of the leading practice care management functions and processes to support effective patient flow in hospital; Knowledge of ER and ALC preferred; Knowledge of ER and ALC key performance indicators and performance improvement initiatives an asset; Creative problem solver with the ability to think strategically; Knowledge of the linkages of performance management and benefits as process and outcomes measures of the business processes; Energy, enthusiasm and an ability to accomplish goals and change as it relates to best practices and the strategic direction of the organization; Strong facilitation, presentation and project management skills; excellent written and verbal communication skills; Recognized by his/her clinical peers as a leader. |
date posted: February 6, 2012 Full Time Permanent, Mississauga ErinoakKids is currently seeking a dynamic individual to assume the newly created role of Decision Support Consultant. Reporting to the Director, Quality, Utilization and Performance, the DS Consultant will use their advanced analytic skills and detailed content knowledge of client-related and other operational information to support evidence-based decision making and monitor performance related to ErinoakKids’ clinical services. In this newly created role, the DS Consultant will provide decision support as well as data and statistical analysis using both quantitative and qualitative sources to enable the identification of internal system priorities and the developing and implementing of client care strategies to promote efficiencies and the delivery of high quality client outcomes. The DS Consultant will also perform a key role in data compilation and manipulation and use multiple tools to present the data for performance analysis and evaluation. Key Responsibilities: • Analyze, interpret, consult, present and make recommendations on information to support strategic planning, budgeting, restructuring and service optimization • Coordinate/facilitate and support accessibility to and identification of data elements required for management purposes • Act as liaison between clinical services management and Decision Support for reporting needs • Provide consultative and analytical support regarding the timely collection, interpretation and presentation of data for planning, evaluation, and decision support • Develop, implement, and maintain change control and testing processes for modifications to the decision support knowledge applications • Make recommendations on decision support services, protocols, and standards • Develop and maintain departmental standards with respect to decision support system documentation, and change requests • Develop knowledge of Meditech modules and data repository with a view to extracting data for decision support tools • Provide end users with support on Cognos applications and other decision support tools • Ensure that decision support products and systems support MIS guidelines and best practice standards • Liase with Information Systems staff and other stakeholders to ensure that organizational information priorities are met and technical challenges are prioritized and resolved • Develop and implement processes to ensure that data integrity is monitored and maintained • Provide direction and support to the Decision Support Analyst • Provide data and analysis for various ad hoc requests from clinical areas or related to projects, business cases and quality improvement initiatives Qualifications: • University degree in health administration, health sciences, health policy or equivalent. Consideration will also be given to individuals with University/ Masters Degree in business, economics, statistics with health care experience • 5 – 7 years experience in Decision Support or similar function in a health care environment, experience working in a Meditech experience an asset • SQL database knowledge and query development • Experience with integrated reporting software packages (e.g. COGNOS, Crystal reports) • Experience in the use of statistical or financial information in a health care environment • Advanced user of Excel and Access • Experienced with the Balanced Scorecard framework and Indicator development • Effective written and verbal communication skills • Strong presentation skills • Strong data analysis and SPC skills • Advanced problem-solving, and project management skills • Able to work with minimal supervision, manage own time, and prioritize projects • Knowledge of healthcare reporting requirements and funding methodologies an asset • Strong aptitude for analysis, interpretation and attention to detail • Demonstrated ability to prioritize and complete multiple assignments simultaneously and to adapt quickly to change • Demonstrated delivery of customer service focus when working with internal and external clients Interested applicants should submit a cover letter and resume no later than February 15, 2012 to: Human Resources hr@erinoakkids.ca Please quote the job title in the subject line. Successful candidates will be required to complete a criminal background check. Thank you to all that apply, we will contact selected candidates only. ErinoakKids is an equal opportunity employer. |
date posted: March 13, 2012 DEPARTMENT OF HUMAN RESOURCES JOB DESCRIPTION Senior Innovation Analyst-Operations Research The Senior Innovation Analyst-Operations Research is responsible for actively contributing to drive substantial improvements in patient flow, quality, efficiency and patient engagement using Operations Research methodologies for the Clinical Innovation – Process Transformation Department. The role collaborates closely with other departments in Innovation to contribute to joint solutions development across the Division of Clinical Innovation. In support of the Divisional mission to develop novel solutions to drive increased health care value, the core areas of responsibilities for the Innovations Analytics and Operations Research function include analytical project support for Innovations initiatives, Operations Research based decision support tools development for clinical and operational use and publishable research in the field of Operations Research. Requires the ability to utilize multiple sophisticated Operations Research, Statistics, and Data Reporting tools. Manages projects to ensure research contributions in this emerging field are achieved. Oversees projects that lead to dissemination in peer reviewed journals and other forums and to the development of analytics based tools that improve clinical and operational performance. Must be able to able to work in a dynamic environment with clinical, operational and administrative stakeholders and teams and to build strong work relationships across the institution, including with other improvement and analytic/reporting groups. Reports to the Manager, Innovation Analytics and Operations Research of the Division of Clinical Innovation. MAJOR DUTIES AND RESPONSIBILITIES: Project Delivery *1. Develops project plans for discrete projects. *2. Manages the work to meet project milestones through task management, consistent follow through, directing and mentoring other team members, supporting the project team, progress tracking and reporting, and creative organizational problem solving. Communicates resource needs. *3. Consistently achieves project outcomes at target (and frequently stretch) goals with hardwired redesign of clinical/operational workflows and processes. Demonstrates consistent follow-through, creative problem solving, removing barriers, relationship management and tenacious focus on results. *4. Develops and manages budgets if applicable to project. *5. Responsible for IRB and required regulatory reporting. Process and Relationship Management *6. Assesses the local stakeholder environment and manages relationships among line staff, department managers, vice president, physicians, physician program leaders and physician chairs. 7. Facilitates and trains interdisciplinary committees and is able to support manager/physician leader in running interdisciplinary committees. Fosters local accountability. Operations Research Thought Leadership *8. Maintains Operations Research expertise in a range of analytical methodologies including discrete event simulation, optimization, statistical modeling and analysis and risk adjusted benchmarking *9. Continuously innovates applications of Operations Research methodologies and capabilities in healthcare. Dissemination and Communications 10. Presents results from Geisinger improvement projects at national meetings and in the published literature as appropriate. *11. Promotes internal spread and publish in peer reviewed journal. 12. Able to prepare independently sections of proposal narratives and develop scope of work for funded research proposals. *13. Clearly, succinctly and persuasively communicates strategies, specific solutions and analyses in way that is appropriately targeted to audience. *14. Performs other duties as required or assigned. *15. Adheres to Geisinger Health System Security policies and ensures that staff/end-users uphold these same policies; maintains confidentiality of all data. *Denotes essential job functions SKILLS AND ABILITIES: Demonstrates ability to conduct and interpret quantitative and qualitative analysis including demonstrated expertise with analytical and reporting tools e.g. Simulation, Optimization, Multi-Variate Regression, Risk Adjusted Benchmarking, Access, and SAS or SQL. Must have the ability to manipulate and merge data and files for analysis, research and presentation. Demonstrates ability to identify key business issues and develop appropriate action plans and analyses from multidisciplinary perspectives. Demonstrates excellent interpersonal skills. Demonstrates a relentless focus on data accuracy and reproducibility, clinical and operational use, analytic innovation and demonstrable value. Demonstrates effective communication, consulting, presentation and project management skills including a strong customer service focus. Demonstrates the ability to organize and prioritize with time management skills. Demonstrates effective supervisory and leadership skills. Demonstrates ability to develop and maintain effective working relationships throughout all levels of the system from Department Operations to Senior Leadership and including effective supervision of assigned staff. Demonstrates understanding of hospital, medical group practice, and related operations of an integrated healthcare system. EDUCATION AND/OR EXPERIENCE: The applicant should have a Masters in Operations Research, Industrial Engineering, Management Science, Information Systems, Operations Management, or other related field with theoretical and practical experience in mathematical modeling and algorithm development. A PhD is preferred. Minimum 3 years of related professional work experience following a PhD or 5 years of related professional work experience following a Masters or 4 years of healthcare experience following a Masters. Healthcare experience is preferred. The applicant should have at least three peer reviewed publications in Operations Research, Industrial Engineering and Management Science or other related field. Strong computing skills including proficiency in at least one computer programming language is required. Experience in using at least one optimization language, AIMMS, OPL Studio, or GAMS is required. Experience in using at least one simulation software, FlexSim HC, FlexSim, Simul8, Arena, Anylogic or ProModel is preferred. Knowledge and background in methods for linear programming, mixed integer programming, non linear programming, heuristics, and global optimization or optimization under uncertainty are preferred. |
date posted: February 10, 2012 Job Summary As a member of the HCA North Florida Division´s Process Improvement, Productivity & Project Management Team, the incumbent management engineer works collaboratively with management and staff, across the division, to achieve operational improvement objectives. The primary focus will be on emergency, laboratory, radiology and bed management services improvements. This position will be required to support activities in the HCA North Florida Division across North Florida and South Georgia. The incumbent is expected to spend at least 50% of their time in the facilities. The incumbent will coordinate the design, development, testing, implementation, and monitoring of redesign, process improvement and business enhancement opportunities; as well as cost reduction measures. The incumbent plays a lead role in division and facility process improvement projects by performing operational assessments and analyses, researching and identifying best practices, facilitating groups and teams, managing projects, presenting results and recommendations, and developing measurement tools, to improve HCA´s operating processes toward greater efficiency and effectiveness. This position requires an individual who is a self-starter, has the ability to manage multiple priorities, work with only general supervision on assigned projects and activities, demonstrates tact and diplomacy in situations of conflict and controversy, and demonstrates excellent communication and presentation skills. Essential Duties: -Facilitates improvements in operating performance through fundamental rethinking and redesign of core processes. -Serves as primary link to the process improvement teams and natural working groups and implementation teams. -Enables key stakeholders´ participation and acceptance of change efforts. -Directs a variety of management engineering projects and programs to provide management with statistical data in areas including information flow, cost containment, work standards, staffing levels, and productivity. - Develops and initiates a plan to educate departments on various topics related to productivity management and improvement strategies. -Works directly with staff, directors, and executive leaders to implement and maintain process improvement -Plans, coordinates and conducts studies to produce operational best-demonstrated practices; analyzes and evaluates departmental organization, processes, methods, and equipment - Recommends changes or improvements based on study results. -Develops methods for measuring outcomes against standards; assists in the identification of criterions and effective qualitative/ quantitative measurement tools. - Makes presentations to a wide audience at the hospital and division levels. Must have extensive PC skills including spreadsheets, databases, Word Processing and presentation applications. Job Specifications: Education: B.S. in Industrial Engineering or related degree required. Master´s degree preferred. Extensive Six-Sigma or Lean Facilitation experience will weigh heavily on final selection of candidate. Experience: Desired: Three to five years experience in the healthcare industry with emphasis on process improvement activities and productivity systems. Healthcare experience is desired but not mandatory. PMP, Six Sigma or Lean certification and evidence of process improvements a plus. - Must have knowledge of Industrial Engineering principles such as work flow analysis, statistical analysis, work simplification, time standard and staffing analysis, and process improvement techniques as they apply to healthcare management system processes and operations. - Must be a skilled facilitator that leads individuals and groups toward the development of visions, goals, objectives, action plans, problem resolution and attainment of results. -Must have the analytical ability to gather, organize and interpret data, to identify discrepancies, problems or issues, to obtain advice when precedents are unclear or unavailable. -Must possess strong project management, good communication, good organizational and planning, and strong change management skills -Must demonstrate the skill of developing and maintaining effective relationships with a range of stakeholders including staff level employees, department level leadership, hospital administration, medical staff, and division leadership. -Proficiency in the use of a personal computer with knowledge of various software applications including word processing, database, spreadsheets, and SPC software. Examples: Business Objects, Crystal Ball, Minitab, SPSS, Microsoft Office Suite, etc. Licensures/Certifications: None Required Required Competencies: Must have strong written and presentation skills, as well as experience in process re-engineering and the application of quantitative analysis techniques as applied in a healthcare setting. Must demonstrate personal traits of a high level of motivation and initiative; team orientation; professionalism; places a high value on treating others with dignity and respect. The successful candidate must be able to apply quantitative management techniques, perform complex data analysis, and use computer based tools. Effective human relations and communications skills and the ability to identify and meet customer needs in a team environment are required. Duties will include: responsible for analyzing and improving work processes (primarily in the Emergency Department and other areas), implementing process best practices across the division and consulting with hospital leadership. ~ 50% travel is required. PHYSICAL DEMANDS/WORKING CONDITIONS – Requires the ability to travel by automobile in the service area on a regular basis. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers or boxes up to 20 pounds occasionally. Frequently required to work early morning, evening and weekend hours. Position includes overnight travel on occasion. Work is performed in an office environment. Work may be stressful at times. If interested please contact Alan Dial at alan.dial@hcahealthcare.com or call at 850-523-2130. Reporting Relationships: Reports to: Director-Management Engineering |
date posted: January 11, 2012 - Supports Labor Management systems and philosophies of division. - Proficient in Productivity monitoring systems, Position Control, Scheduling, Benchmarking and all other labor management tools, - Perform education as needed to teach managers/directors/employees of system uses and capabilities - Able to use systems to identify target opportunities - Ensure the sum of individual department targets support facility budget MHAA and EEOB - Troubleshoot departments missing target and assist to develop plan to meet productivity target - Trouble shoot departments that are greater than the peer group 50th percentile and develop plan to bring performance to peer group average - Produce and validate the daily, weekly and monthly labor management reporting. - Ensures employee requisition process is developed and maintains compliance to criteria - Coordinates process improvement tactics and resources to support division goals and strategies - Proficient in ED tools and capabilities - Proficient in the OR tool and capabilities - Proficient in Group OR and ED metrics and process improvement opportunities - Plans, coordinates and conducts studies to produce operational best-demonstrated practices; analyzes and evaluates departmental organization, processes, methods, and equipment; recommends changes or improvements based on study results. Develops methods for measuring outcomes against standards; assists in the identification of criterions and effective qualitative/quantitative measurement tools. Focus on Emergency and Surgical Services process improvement - Makes presentations to a wide audience at the hospital and division levels. Must have extensive PC skills including spreadsheets, databases, Word Processing and presentation applications. - The position requires familiarity with hospital operations and health care industry practices and trends.! Consults with hospital directors/managers for best-demonstrated pract ices and facilitates implementation efforts division-wide. Identifies problems and issues and communicates them to the appropriate facility and Division individual(s) and recommends solutions. - Must have strong written and presentation skills, as well as experience in process re-engineering and the application of quantitative analysis techniques as applied in a healthcare setting |
date posted: January 2, 2012 Please apply to this position by visiting our website: https://careers.premierinc.com/index.html. Please enter the following code in the keyword search engine to locate this specific role: RT20110912-63250. Apply and upload your resume accordingly. Please make sure you reference HME as your Referral Source. This position is ideal for a new Industrial Engineer graduate that is looking to get into healthcare. This provides a wonderful stepping stone into a Performance Engineering role or a similar role as a Performance Improvement Consultant at Premier. As a Data Analyst – Operations Advisor at Premier this person is responsible for the following: Processing of operational data into the Operations Advisor data warehouse error-free and effectively support clients (hospitals) once the data is in the data warehouse. The operational data includes financials, labor-related data (hours and costs) and operating volumes (workloads) for individual hospital departments. The focus of this position involves: dealing with general data inconsistencies, client satisfaction, interpretation of rules for data submission, software errors/network problems and training issues. Additionally, this position is accountable for training clients on the use of Operations Advisor and being accessible for client questions/issues regarding the data process, integrity or reports. This position works primarily in collaboration with Operations Advisor team, the Solution Center to respond to client issues and questions and Development teams to resolve data integrity or application issues. This position offers great visibility, in addition to learning one of our most commonly used products amongst our customers, Operations Advisor. Requirements: • A Bachelor´s degree (BS, BA) required. • Healthcare, business, engineering or related discipline • One year related experience with preferably • 2 years preferred • Experience utilizing analytical and technical abilities is required • Practical hospital or healthcare related experience preferred Premier has great benefits to include: • You choose between a coverage-rich nationwide PPO or HSA medical plan. • PPO or HRA dental coverage with the dentist of your choice. • Comprehensive PPO vision coverage. • Individual, spouse and child life insurance. • Accidental death and dismemberment insurance. • Short- and long-term disability coverage at no cost to you. • Buy up life, disability and long term care coverage. • Business travel insurance. • Matching 401(k) program with immediate vesting. • Pension plan. • Annual incentive bonus program. • A competitive vacation, sick, and holiday time-off plan. • Medical Reimbursement, dependent care and transit pre-tax flexible spending account. • Tuition reimbursement for undergraduate and graduate studies. • Employee assistance program with wellness and dependent care components. • Flexible scheduling and remote work arrangements. |
date posted: February 7, 2012 This role serves as support staff to management, staff, and teams in the areas of process improvement, productivity standards development, organizational development, performance monitoring, resource allocation, scheduling and statistical analysis primarily through the application of lean healthcare concepts and principles. This position requires an individual who is a self-starter, has the ability to manage multiple priorities, work with only general supervision on assigned projects and activities, demonstrates tact and diplomacy in situations of conflict and controversy and demonstrates excellent communication and presentation skills PRIMARY FUNCTIONS AND RESPONSIBILITIES: 1. Analyzes all aspects of hospital operations for potential improvement opportunities in patient flow, quality, and patient/employee satisfaction. Designs and recommends processes, systems, procedures, and operational changes to increase efficiency and effectiveness primarily through the use of Lean healthcare concepts and principles. Assists in the establishment of operational work measurements or staffing standards, and the monitoring and analysis of PLUS reports and Benchmark. 2. Works with senior management, departmental and interdepartmental staff in identifying operational problems and inefficiencies, assists in the development and evaluation of alternatives and improvements, and assists in the establishment of implementation plans. 3. Serves as a technical advisor/coach and analyst to hospital management and teams on the use of process improvement tools and techniques, analytical techniques, and statistical applications. 4. Teaches/mentors lean healthcare concepts and principles to all levels of staff 5. Uses the HCA productivity and benchmark systems to assist departments in productivity and cost improvement. 6. Supports educational programs developed by HCA. 7. Performs other duties as assigned. Reporting Relationship: Reports to the Chief Nursing Officer (dotted line relationship to the Director of Management Engineering, MidAmerica Division) Knowledge, Skills and Abilities Required: 1. Bachelors degree in Industrial Engineering and at least two years of industrial engineering experience in healthcare (hospital-based) with emphasis on process improvement activities or substituting for the required experience a Masters degree in Industrial Engineering with at least 6 months of healthcare (hospital-based) management engineering experience. Education and healthcare experience may have been obtained concurrently. 2. Experienced required in application of Lean healthcare concepts 3. Analytical ability to gather, organize and interpret data, to identify discrepancies, problems or issues, to obtain advice when precedents are unclear or unavailable. 4. Communication and/or interpersonal skills for routine contacts with internal and some external customers/stakeholders to discuss primarily factual information. Discretion and conflict resolution skills are exercised, primarily with people within the unit/function. Courtesy and listening skills are required for interactions with various operating unit personnel. The ability to read and comprehend procedures and technical literature in specific functional area are necessary. 5. Knowledge of Industrial Engineering principles such as work flow analysis, statistical analysis, work simplification, time standard and staffing analysis, Lean healthcare concepts and process improvement techniques as they apply to healthcare management system processes and operations. 6. Proficiency with advanced knowledge of various Microsoft software applications (including WORD, Excel, and Access) and SPC software. 7. Excellent written and verbal communication and presentation skills Send resumes to: HCA MidAmerica Division Attn: John Sweeney 903 E. 104th Street Suite 500 Kansas City, MO 64131 Or e-mail john.sweeney@hcahealthcare.com |
date posted: February 21, 2012 Tenet Healthcare is seeking qualified candidates for multiple Productivity Specialist openings. These positions serve as a key role in identifying appropriate use of labor resources to reduce unnecessary cost and improve resource utilization. Summary of key job duties for the Productivity Specialist positions: • Assists with the analyses of hospital operations for potential improvement opportunities. • Assists with the design and recommendation of processes, systems, procedures, and operational changes to increase efficiency and effectiveness. • Assists in the establishment of operational work measurements or staffing standards, and the monitoring and analysis of hospital performance. • Assists with the identification of operational problems and inefficiencies, development and evaluation of alternatives and improvements, and establishment of implementation plans. • Assists with the development and maintenance of productivity standards for hospital activities to be used in determining and evaluating staffing patterns, personnel utilization, and labor costs. • Assists with development of recommended staffing levels and skill mix distribution based on developed standards and comparative information, as appropriate. • Assists with the development and maintenance of internal and external benchmark systems to assist departments in productivity and cost improvement. Summary of qualifications for the Productivity Specialist positions: • A Bachelor of Science degree in Management Engineering, Industrial Engineering, Health Systems, Business, Mathematics, Statistics, or related field is required. • An advanced degree in any of the above mentioned fields is strongly preferred. • An educational background that has developed skills in data collection and analysis, systems analysis, study design, project management, resource allocation and utilization, work flow and management, financial analysis and the application of statistical models, sampling techniques and forecasting as it relates to organizational operations is required. • The incumbent must have multiple project experience with a minimum of three to five years in health care operations and/or consulting. • The incumbent must possess excellent communication (written and verbal) and interpersonal skills. • The incumbent must demonstrate strong project management skills with the ability to manage multiple, large, complex projects simultaneously. • The incumbent must possess advanced PC skills, including Microsoft Office suite, 2010 version preferred. • The incumbent must be able to travel at least 50 percent of the time. Locations of position openings: Anaheim, CA, Dallas, TX, potentially Atlanta, GA or Charlotte, NC. To apply online, please visit www.tenethealth.com, click on the “Grow Your Career at Tenet”, then select “Corporate.” Please search “Productivity Specialist” or job number 1205001630. Also, please address any questions to Lori Holman, HR Manager, at lori.holman@tenethealth.com or (469) 893-2410. |